ONE CHOICETREE SERVICE LLCOne Choice Tree Service

Privacy Policy

Last updated: August 5, 2026

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Trackers, Usage Data, number of Users, session statistics; and, when Users submit a quote or contact form, name, phone number, email address, property address, and project details.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Analytics, Heat mapping and session recording, Advertising, and Displaying content from external platforms.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Quote and contact forms (Web3Forms) — when Users fill out the quote request or contact form, the information provided (name, phone number, email address, property address, and project details) is delivered to the Owner via Web3Forms, a form processing service, and is used solely to respond to the User's request, provide estimates, and schedule service. This information is not sold or used for third-party marketing. Personal Data processed: name, phone number, email address, physical address, and any details the User provides. Place of processing: United States.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic, understand how Users navigate the site, and improve the experience.

Google Analytics 4 (Google LLC) — Google Analytics 4 is a web analysis service provided by Google LLC ("Google"). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Personal Data processed: number of Users, session statistics, Trackers, Usage Data. Place of processing: United States.

Heat mapping and session recording

Microsoft Clarity (Microsoft Corporation) — Microsoft Clarity is an analytics service that captures how Users interact with pages (clicks, scrolling, and mouse movement) and may replay anonymized session recordings and heat maps. The Owner uses this information to understand how visitors use the site and to improve its usability. Personal Data processed: Trackers, Usage Data. Place of processing: United States.

Advertising

This type of service allows User Data to be utilized for advertising communication purposes. Some of the services listed may use Trackers to identify Users or use the behavioral retargeting technique, i.e. displaying ads tailored to the User's interests and behavior. For more information, please check the privacy policies of the relevant services. Services of this kind usually allow Users to opt out of such tracking.

Google Ads conversion tracking (Google LLC) — conversion tracking connects visitor activity (such as submitting a quote request) on this Application with the Google Ads advertising network, allowing the Owner to measure the effectiveness of its advertising. Personal Data processed: Trackers, Usage Data. Place of processing: United States.

Displaying content from external platforms

Google Fonts (Google LLC) — Google Fonts is a typeface visualization service that allows this Application to incorporate fonts hosted on Google's servers. When pages load, the User's browser requests font files from Google, which may log technical data such as the IP address. Personal Data processed: Usage Data. Place of processing: United States.

Cookie Policy

This Application uses Trackers to provide the Service and for the purposes described in this document. Users can manage tracking preferences through their browser settings and may opt out of interest-based advertising through the opt-out tools offered by the services listed above.

Further Information for Users

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes.
  • Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
  • Processing is necessary for compliance with a legal obligation to which the Owner is subject.
  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of Users (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time.
  • Object to processing of their Data.
  • Access their Data.
  • Verify and seek rectification.
  • Restrict the processing of their Data.
  • Have their Personal Data deleted or otherwise removed.
  • Receive their Data and have it transferred to another controller.
  • Lodge a complaint before their competent data protection authority.

Where Personal Data is processed for direct marketing purposes, Users can object to that processing at any time, free of charge and without providing any justification.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application. It is strongly recommended to check this page often. Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

Definitions

Personal Data (or Data): any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data: information collected automatically through this Application (or third-party services employed in this Application), such as IP addresses, browser and operating system details, page visit times, and navigation paths within the Application.

Owner and Data Controller

onechoicetreeservice.com

Owner contact email: privacy@onechoicetreeservice.com

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